Purchase a block of time and use the hours whenever you need WordPress support. We track the time spent on your requests and deduct it from your remaining balance.

Support hours can be used for a wide range of tasks related to running your online business. If you’re unsure whether something is covered, just ask us.

We take pride in providing extremely responsive support. Don’t be surprised if we jump on your request immediately.

No, we start a timer when we go to work for you and stop the timer when we’re done. You pay for the time, and we give you all of it.

No, environments can change quickly after a task is completed, so offering an ongoing warranty isn’t practical. We can keep pulling from your hours if something crops up again, or you can sign up for Website Care and possibly get the work covered for no additional cost.

Yes, as long as the website is built with WordPress, we got you.

Yes, support hours are valid for 12 months from the date of purchase. If you purchase another support block, any unused hours are extended for another 12 months.